Chick-Fil-A is an established food restaurant with a strong religious background that is also reflected in the workers until today.
There are rules guiding every establishment, organization, or restaurant and Chick-Fil-A is no different.
Although some people refer to some of these rules as bizarre, the workers nonetheless must adhere to them.
To work at Chick-Fil-A you must know how to smile, walk smart, talk customer-friendly, and when a customer says “thank you” you will need to reply to them “my pleasure”.
From the religious to customer services and outfit at Chick-Fil-A has to be treated with caution or else you won’t even get a ticket as an employee there.
Here are ten things to know about the kind of shoes to wear when kitting up with the red short sleeves Chick-Fil-A branded shirt on a pair of black trousers, for work at Chick-Fil-A.
- Should be closed-toe and back
- Has to be light and comfortable
- Has to be sturdy and durable
- Has to be affordable
- Has to be black or grey (no bright colors) to match the aesthetic
- Can be laced or slip-on
- No squeaky sneakers
- No stilettos
- Has to be anti-slip sole for added safety
- Has to be clean, need to appear smart always
Has to be closed-toed and back (heel)
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Working at Chick-Fil-A requires that you wear a pair of shoes that are close-toed and have a covering at the back.
You can’t wear half-cut shoes that expose your heels. One of the reasons is that they can easily flap on your heels and thereby create an unpleasant flapping sound when you work around attending to customers.
Another reason is that it can easily slip out of your feet when you are trying to walk fast or keeping a quick foot to satisfy customers.
This would rather be a hitch than an advantage to your customer service delivery. In order to save yourself and the company that shame and show of unprofessionalism, you must wear a pair of shoes that are close-toed to keep your toes safe and back to keep your heels intact too.
You can select and make your preferred choice from a number of these with just a click on Amazon. Sandals are not exactly allowed but you can get some of them that are close-toed and back for your home use from Amazon too.
Has to be light and comfortable
At Chick-Fil-A, customer satisfaction is key and if you must jeopardize it, it shouldn’t be your shoes that will cause it.
Let it be something more maybe. You’re definitely going to move around in snaps trying to satisfy the orders of your customers.
That will require that you wear very light and comfortable shoes so that they don’t cause you inconveniences that may lead you to transfer the aggression on your customer.
Your comfort and happiness are what you radiate to your customers and it should be your number one priority to maintain if by all means even if it means wearing a brand of shoes you don’t like but suit the job.
Has to be sturdy and durable
Shoes are a commodity meant to serve you for at least a comfortable period of time worth your money. If you can’t get the value of your money from an item you purchase, it is generally a total waste of time and resources.
Chick-Fil-A does not appreciate wastage of money to start with and to cap it up, you can work there with a pair of shoes that would easily smile at a customer when you were trying to satisfy them.
This might, to a great extent, jeopardize your reputation as much as that of the company.
You could turn out to be the joke of the year if it was captured on camera which may result in trauma and a drop in sales for the company.
This is why it is best that you stick to the use of a pair of shoe brands that will last you the time period you may intend to serve at Chick-Fil-A.
This is simply because you’ll need to do a lot of leg movements, turns, and twists.
If the sole of your shoes is not solid they will go bad easily and you might spend so much buying shoes every month or two instead of investing in a good one once.
Has to be affordable
Chick-Fil-A is a food restaurant and working there would imply that you dressed moderately in nice and affordable shoes.
It is a place to render services as a worker and not a wealth display gallery. Good and smart shoes for working are often not expensive, the fancy ones are.
Changing shoes on a daily routine, especially when they are fancy looking and expensive shoes may work on the confidence of some customers in the sense that they may not be financially able to get that shoe(which may seem intimidating) and some people may see it as a simple way you’ve decided to show off.
This will further lead to a drastic drop in customer satisfaction and patronage. This is not to disregard the importance of looking neatly dressed even on your work shoes.
Has to be black or grey (no bright colors) to match the aesthetic
There is a natural order of color usage. There are colors that do not match with other colors except they are mixed with a neutral color that will blend them into a beautiful piece.
The outstanding color of Chick-Fil-A is Red and this would naturally imply(as it is) that you wear a red top branded by the company on black or maybe gray trousers.
It is so because the first and most seen place by people on your body is your portrait level of appearance which is within their eye level of sight. After that, they check you out.
The company employs you to sell out their names by making you wear a bright color short with their brand name already. What you need to do is maintain it that way.
Typically, black or grey are neutral colors and can fit into any blend of colors. Using them gives not just you an amazing outlook but also keeps your shoes on a low profile where it belongs and is supposed to stay.
Bright color shoes and especially the fancy ones tend to take the customers’ attention off your shirt and lay them all on your shoes.
By seeing your shoes, they may like it and instead of patronizing you, they would rather invest in that amazing outlook.
The deal is, bright colors don’t go with bright colors, one has to be low profile in appearance for beauty to be appreciated.
For instance, if all Chick-Fil-A workers were permitted to wear any color of shoes they liked, there would obviously be no uniformity in the general appearance of the staff and this would sell out the idea of bad management.
So, to prevent this, you must all wear at least a black pair of shoes which is popular and the best choice, or a grey if you must deviate from black.
They are both neutral, low profile, and color matching colors. And also, they look more professional than other colors.
Can be laced or slip-on
The kind of shoe pattern does not really matter if they meet all of the other speculations.
You can wear a black pair of laced-up shoes or a pair of black Vans slip-on to work at Chick Til-A and as much as it is comfortable, light, and allows you to be happy and active, you are good to go.
So the lace-up pattern or the design of the shoe is not the problem but the effects it has on you in respect to customer satisfaction is what matters.
No squeaky sneakers
You have come for a basketball game where you get to hear all those squeaky voices of the players’ shoes when they are running, dribbling, or trying to position to make a pass.
The sole of your shoes is supposed to be smooth and noise-free when you walk. This is simply the reason for professionalism.
The floor is tarred and when you try to make a turn, stop abruptly or walk fast, a rough sole will eventually begin to make those squeaky sounds.
Imagine that three to four staff are maybe wearing a pair of squeaky sneakers. That would imply that for every haste or turn they make, their shoes would cause noise.
And what if they were moving in uniform or making the sounds closely after each other? That would create a really interesting but noisy environment.
No stilettos
Shoes with stilettos are eventually going to cause you pain around your heels and toes which will make you uncomfortable and uneasy, thereby leading to low customer service.
These shoes make you stand artificially and regulate how you walk, thereby limiting how smart you can be.
They should be preferably flat-soled. This is because these kinds of shoes will give you the advantage of smartness. It’s a food restaurant and not an aisle for a fashion show, you know.
You will need to take advantage of every opportunity that will influence the best output in customer satisfaction from your end.
If you are going to work at Chick-Fil-A you’ll definitely need some of these no stilettos shoes.
Has to be anti-slip sole for added safety
At Chick-Fil-A the floor is tiled and glistens most of the time. There is a strong policy on the cleanliness of the environment which leaves the floor always sparkling.
This means that wearing shoes with a smooth Sole puts you at the risk of losing your balance when trying to fix the need of a customer in a snap and that will eventually lead to a trip and then a fall in the end.
Your fall could lead to bad consequences on your health depending on nature. This will lead to a financial implication for the company if the fall causes or puts you in severe health conditions.
This was never the bargain of the company as they will guide you in this respect so that if it happens, there are little or no consequences on them.
You can check out a variety of anti-slip shoes fit for the job. You can also get and customize your shoes with anti-slip soles.
Has to be clean, need to appear smart always
On a 24/7 routine(unless you don’t work on Sunday as it is at Chick-Fil-A), your shoes for work must be neat and worn appropriately.
You must not loosen your guard by wearing your shoes halfway due to discomfort because your shoes are not supposed to cause you discomforts or leave it dusty or stained as it was from the previous day simply because it wasn’t your fault and perhaps, you will be standing behind a wall while attending to customers all day.
However, one of the most important things to note about Chick-Fil-A if you must work there is the pride the company takes in professionalism.
It is never a thing of a joke to them if you attempt to jeopardize this either by your outfit or attention to customers.
That is why they, first of all, train their staff in the mastery of good customer service before full employment and practice.
Conclusion
Chick-Fil-A has strong religious beliefs and history and that is specifically why they have the “closed on Sundays” policy that has existed and been with the company since its existence.
It didn’t matter how much sales they were making or how much they’d love to satisfy their customers, they are not ready to break that policy for anything.
The founder transferred this unto his son who’s currently the owner of Chick-Fil-A.
Just like they stick to the company’s foundational rules, they are not ready to bend the company’s rules on customer outlooks for any reason as the company believes you are addressed by the way you are dressed.
However, if you are selected for employment, the company has a training department that will put you through every knowledge and information on the company’s history and rules, customer service.
They also onboard you on how you must look in outfits while at work and sometimes outside work. They work on the general moral standard of their workers.